1. Home
  2. Privacy Policy
Updated: 1 January 2026

Privacy Policy – Your Personal Data Protection at 1112

Your privacy is our priority. This Policy clearly explains how 1112 collects, uses, stores, and protects the personal data of every Malaysian player using our platform.

 Latest version: January 2026  |   SSL 256-bit

1112's Privacy Commitment to Malaysian Players

Six core principles that guide how we handle your personal data

🔒

SSL 256-bit Encryption for All Data

All personal and financial transaction data transmitted between your device and 1112's servers is protected by SSL 256-bit encryption — the same security standard used by Malaysia's leading banking institutions such as Maybank and CIMB.

🚫

Your Data Is Never Sold to Third Parties

1112 has never and will never sell, rent, or trade players' personal data to any third party for marketing or any other purpose without your explicit consent. Your data belongs to you — we are simply its custodian.

🇲🇾

Compliant with the Personal Data Protection Act 2010

The 1112 Privacy Policy is designed to fully comply with Malaysia's Personal Data Protection Act (PDPA) 2010. All our data collection and processing practices are aligned with applicable local legal requirements.

👁️

Full Transparency on Data Usage

We don't hide what we do with your data in hard-to-read fine print. This policy is written in plain language so you know exactly what your data is used for and who can access it.

⚙️

Full Control Is in Your Hands

You have the right to access, correct, download, or request deletion of your personal data at any time through your account settings or by contacting the 1112 support team. This right is guaranteed and will be respected.

🗂️

Minimum Necessary Data Retention Only

1112 only collects data that is genuinely necessary to provide our services and meet our legal obligations. We do not collect irrelevant or excessive data — and data that is no longer needed is deleted on a defined schedule.

Contents

1. Definitions & Scope of This Privacy Policy

This Privacy Policy is issued by 1112 and applies to all users who access or use the 1112 platform via the 1112.life website, mobile app, or any other digital channel operated by 1112.

In this Privacy Policy:

  • "Personal Data" refers to any information that can be used to identify you, directly or indirectly — including your name, phone number, email address, IP address, device information, and financial transaction records.
  • "Processing" refers to any operation carried out on personal data — including collection, storage, use, disclosure, or deletion.
  • "Third Party" refers to any party other than you and 1112 — including service providers, business partners, and government authorities.
  • "KYC" refers to the Know Your Customer process — an identity verification requirement under Malaysia's anti-money laundering laws.

By registering for or using the 1112 platform, you agree to the processing of your personal data as described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.

This Privacy Policy should be read together with Terms & Conditions and page Responsible Gaming 1112, which constitutes the entire agreement between you and our platform.

2. Types of Personal Data We Collect

1112 collects several categories of personal data depending on how you interact with our platform. The following is the data we may collect:

Registration & Identity Data:

Full name Malaysia phone number Email address Date of birth MyKad number (for KYC) Residential address

Financial & Transaction Data:

Bank account number TNG/GrabPay/DuitNow number Deposit & withdrawal records Betting history Account balance

Technical & Usage Data:

IP address Device type & operating system Browser type Access time logs Platform navigation patterns Approximate location data

Communication Data:

Live chat session recordings Support email content Feedback & complaints

1112 does not collect or store passwords in plain text. Your password is stored using a one-way hashing algorithm that cannot be reversed by anyone, including the 1112 technical team.

3. How We Collect Your Personal Data

1112 collects your personal data through several methods:

  • Account Registration: When you register at 1112, you provide basic information such as your name, phone number, and email directly to us.
  • KYC Process: When you undergo identity verification, you will upload documents such as a copy of your MyKad or proof of address. These documents are processed securely and retained only for as long as required by law.
  • Financial Transactions: When you make a deposit via Touch 'n Go eWallet, DuitNow, GrabPay, ShopeePay, Boost, Maybank2u, or CIMB Clicks, transaction details are automatically recorded by our system.
  • Platform Activity: When you use the 1112 platform — browsing games, placing bets on Liga Super football, BWF badminton, esports, or playing slots and blackjack — our systems automatically record these activities for security and service improvement purposes.
  • Cookies & Tracking Technologies: The 1112 platform uses cookies and similar technologies to enhance the user experience. Further details are set out in Section 9.
  • Support Communications: When you contact the 1112 support team via live chat or email, the content of those communications is recorded for the purposes of issue resolution and quality training.

1112 does not purchase or obtain your personal data from third parties for marketing purposes. All data we hold is either provided directly by you or generated through your use of our platform.

4. How We Use Your Personal Data

1112 uses the personal data collected solely for the purposes outlined below, and will not use it for any other purpose without notifying you first.

Purpose Type of Data Used Legal Basis
Account management & identity verification Registration data, KYC Contract
Deposit & withdrawal processing Financial data, transactions Contract
Legal compliance & anti-money laundering Identity, transactions, KYC Legal obligation
Fraud detection & platform security IP, device, activity patterns Legitimate interest
Customer support & complaint resolution Communications, betting records Contract
Platform improvements & usage analytics Technical & navigation data Legitimate interest
Marketing communications (with consent) Email, phone number Consent
Responsible gaming & pattern monitoring Betting records, activity Public interest

For marketing communications — such as promotional emails about new bonuses, odds boosts for the Thomas Cup or EPL matches, or platform updates — you may withdraw your consent at any time by clicking the "Unsubscribe" link in any promotional email or through the notification settings in your 1112 account.

5. Sharing Data with Third Parties

1112 does not sell or disclose your personal data to third parties, except in the following limited circumstances:

  • Payment Service Providers: When you make a deposit or withdrawal via Touch 'n Go eWallet, DuitNow, GrabPay, ShopeePay, Boost, or FPX, the necessary transaction data is shared with the respective provider to process your payment. These providers are bound by their own privacy policies and legal obligations.
  • Platform Technology Provider: Certain components of the 1112 platform are developed or maintained by trusted third-party technology providers. These providers have limited access to the data needed to perform their functions and are bound by strict data protection agreements with 1112.
  • Government Authorities & Law Enforcement: 1112 will disclose personal data to the relevant Malaysian authorities when required by law — for example, in connection with financial crime investigations, anti-money laundering matters, or valid court orders.
  • Regulatory Body: Data required to comply with the reporting obligations of regulatory bodies with jurisdiction over 1112's operations may be shared from time to time.

In all instances of data sharing with third parties, 1112 ensures that appropriate data protection agreements are in place and that the relevant third parties adhere to an equivalent or higher standard of data protection.

6. Data Security — How We Protect Your Information

1112 invests seriously in information security systems and procedures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. The key security measures we employ are:

  • SSL 256-bit Encryption: All data transmitted between your browser or app and 1112's servers is protected by 256-bit TLS/SSL encryption. This means that even if someone were to intercept your communication, the data they obtain would be meaningless without the encryption key.
  • Data Encryption at Rest: Sensitive data stored in 1112's databases — including financial information and KYC documents — is encrypted at rest using AES-256 encryption.
  • Strict Access Controls: Only 1112 staff with a legitimate business need are permitted to access player personal data. This access is governed by a role-based access control system and is audited on a regular basis.
  • Two-Factor Authentication (2FA): 2FA is available to all player accounts and is mandatory for all 1112 internal system access. This adds an extra layer of protection even in the event your password is compromised.
  • 24/7 Security Monitoring: Our automated monitoring system operates around the clock to detect and respond to suspicious activity, intrusion attempts, and abnormal access patterns.
  • Regular Security Audits: The 1112 platform undergoes regular penetration testing and security audits by independent cybersecurity firms to identify and address vulnerabilities before they can be exploited.

While 1112 takes all reasonable steps to protect your data, no digital system can be guaranteed to be 100% secure. In the event of a security incident affecting your personal data, 1112 is committed to notifying you within a reasonable timeframe and taking immediate remedial action.

7. Data Retention & Deletion

1112 retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable Malaysian law.

Data Type Retention Period Reason
Registration data & account profile For the duration of the active account + 5 years Legal requirements
Financial transaction records 7 years from the transaction date AMLATFPUAA 2001 Compliance
KYC documents 5 years after account closure Legal requirements
Live chat session logs 2 years Dispute resolution
Technical data & access logs 90 days Security & analytics
Marketing data (with consent) Until consent is withdrawn User consent

Once the retention period ends, your personal data will be securely deleted or anonymized so that it can no longer be linked to you. The data deletion process is internally audited to ensure it is carried out correctly.

8. Your Rights Under This Privacy Policy

As a 1112 player in Malaysia, you have the following rights regarding your personal data. All rights can be exercised by contacting the 1112 support team:

Right of Access

You have the right to request a copy of the personal data we hold about you. All such requests will be processed within 30 business days from the date the request is received.

Right of Rectification

If the personal data we hold is inaccurate or incomplete, you have the right to request a correction. Contact 1112 support with the correct information and we will update your records within 14 business days.

Right to Erasure ("Right to be Forgotten")

You may request deletion of your personal data under certain circumstances — for example, when the data is no longer needed for its original purpose, or when you withdraw your consent. However, we may be required to retain certain data to meet legal obligations such as anti-money laundering requirements.

Right to Restrict Processing

Under certain circumstances, you may request that we restrict the processing of your data — for example, while you are disputing the accuracy of the data or while a complaint investigation is ongoing.

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format (such as CSV or JSON) for transfer to another party, where the data was provided directly by you and is processed on the basis of consent or contract.

Right to Object to Marketing

You may opt out of the use of your data for marketing purposes at any time — including promotional emails about bonuses, odds boosts, or 1112 special events — by clicking the unsubscribe link or contacting our support team.

To exercise any of the rights above, contact the 1112 team by email at support@1112.life with the subject line "PRIVACY REQUEST", along with your account number and the right you wish to exercise. We will verify your identity before processing the request to ensure your privacy is protected.

9. Cookies & Tracking Technologies

The 1112 platform uses cookies and similar tracking technologies to enhance the user experience, analyze platform usage, and maintain the security of your login session.

1112 uses three types of cookies:

Mandatory
Essential Functional Cookies (Required)

These cookies are essential for the platform to function correctly — including maintaining your login session, saving language preferences, and ensuring transaction security. They cannot be disabled as they are fundamental to the operation of the 1112 platform.

Analytics
Analytics & Performance Cookies

These cookies help us understand how players use the 1112 platform — which pages are visited most frequently, how long users spend on the platform, and where they encounter difficulties. This information is used to continuously improve the platform. Data is collected in aggregate form and cannot be used to identify any individual.

Function
Preference & Personalisation Cookies

These cookies store your preferences such as odds display format (Malay/European/American), favourite sports (Super League football, BWF badminton, e-sports), and platform display settings, so you don't have to reconfigure them every time you log in.

You can manage or delete cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the 1112 platform — including the possibility of being unable to log in or complete transactions. We recommend that you do not disable essential cookies while using our platform.

10. Protection of Children's & Minors' Data

The 1112 platform is restricted to users aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21.

Should we discover that personal data of an underage individual has been collected without knowledge or consent, we will take immediate steps to delete that data and close the account in question.

Parents or guardians who discover that their child has registered for or used the 1112 platform without permission are advised to contact us immediately at support@1112.life with the subject line "UNDERAGE ACCOUNT" so that immediate action can be taken.

If you suspect someone is using a 1112 account on behalf of another person, or if your own account is being accessed by a minor, please contact us immediately. The safety and protection of minors is a non-negotiable priority for 1112.

11. Links to Third-Party Platforms

The 1112 platform may contain references to third-party services — such as payment providers (Touch 'n Go, GrabPay, DuitNow) or game providers (slots and live casino suppliers). These links or integrations are provided for your convenience.

Please note that 1112 has no control over the privacy policies of third-party platforms or services. When you access or use third-party services, their privacy policies apply — not this 1112 Privacy Policy.

We encourage you to read and understand the privacy policy of every third-party service you use in connection with your 1112 account, particularly the payment providers you choose for deposits and withdrawals.

12. Changes to This Privacy Policy

1112 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or relevant technological developments.

When material changes are made to this Privacy Policy, we will notify you via:

  • In-platform notifications when you log in to your 1112 account.
  • Notification emails sent to the address registered on your account.
  • Updating the "Last Updated" date displayed at the top of this page.

Your continued use of the 1112 platform after any changes take effect will be taken as your acceptance of the updated Privacy Policy. If you do not agree with any of the changes, you have the right to stop using the platform and close your account — any valid cash balance will be returned to you in full.

We recommend reviewing this Privacy Policy at least once every six months to stay informed about 1112's latest privacy practices.

13. Contact Us Regarding Privacy

For any enquiries, requests, or complaints relating to this Privacy Policy or 1112's personal data handling practices, you may reach us through:

  • Privacy Email: support@1112.life — please use the subject line "PRIVACY ENQUIRY" or "DATA REQUEST" to help us process your message more quickly.
  • Live Chat: Available 24/7 within the 1112 platform — for non-urgent privacy enquiries, email is the preferred channel as it allows us to document and process your request in a more systematic manner.

The 1112 privacy team will respond to all personal data enquiries and requests within 14 working days. For more complex requests such as full data access or deletion, processing may take up to 30 working days in accordance with legal requirements.

If you are not satisfied with our response to your privacy inquiry or complaint, you have the right to file a complaint with the Department of Personal Data Protection (JPDP) Malaysia, the authority responsible for enforcing the Personal Data Protection Act 2010 in Malaysia.

This Privacy Policy forms part of 1112's broader commitment to transparency and trust. We value the trust you place in us by using this platform, and we will always strive to uphold it.

Your Privacy Rights at 1112 – A Simple Summary

Everything you need to know about your data controls, all in one place

Access Your Data

Request a copy of all data 1112 holds about you. Processed within 30 days.

Correct Inaccurate Data

If your information is incorrect or outdated, request a correction. We will update it within 14 days.

Delete Your Data

Request deletion under certain circumstances — subject to legal retention obligations.

Download Your Data

Receive your personal data in a structured format (CSV/JSON) for transfer or personal storage.

Opt Out of Promotions

Withdraw your marketing consent at any time through your account settings or the unsubscribe link in any email.

Reach Us Anytime

Privacy support via support@1112.life — all privacy enquiries are responded to within 14 business days.

FAQ – 1112 Privacy Policy

The most frequently asked questions about privacy and data protection on the 1112 platform

When you make a deposit via Touch 'n Go eWallet, DuitNow, GrabPay, ShopeePay, Boost, or FPX, only the minimum transaction information necessary is shared with the respective payment provider solely to process your transaction. This data is not shared with any other third party for marketing or any other purpose. These Malaysian payment providers maintain their own privacy policies and are bound by strict security standards under Bank Negara Malaysia regulations. 1112 does not store your full bank account number — only the information required to process withdrawals back to your original payment method.

In the event of a security incident where your personal data is suspected to have been compromised, 1112 will take the following steps. First, our security team will identify and contain the incident immediately. Second, we will assess the scope and impact of the incident to determine which users may be affected. Third, we will notify affected users within a reasonable timeframe via email and in-platform notifications, including details on the type of data that may have been exposed and steps you can take to protect yourself. Fourth, we will report the incident to the relevant authorities in accordance with legal requirements. For additional protection, we strongly recommend enabling two-factor authentication (2FA) in your 1112 account settings.

Yes, you may request deletion of your personal data upon closing your 1112 account. However, please note that certain data must be retained by 1112 to fulfil legal obligations — in particular, financial transaction records which must be kept for 7 years under the Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001 (AMLATFPUAA), and KYC documents which must be retained for 5 years after account closure. Data not subject to these legal obligations — such as personal preferences, marketing data, and non-essential communication records — will be deleted within 90 days of your request. To initiate this process, contact support@1112.life with the subject line "DATA DELETION REQUEST".

Your betting data is used by 1112 for several legitimate purposes. First, to settle bets and calculate your returns accurately. Second, to identify betting patterns that may indicate a gambling problem and to proactively reach out to you as part of our responsible gaming commitment. Third, to detect fraudulent or manipulative activity that could compromise the integrity of the platform. Fourth, in aggregate form (without identifying individuals), to understand which games and bet types are most popular among Malaysian players — this information helps us decide on new tournaments and games to add. Your betting data is not sold to third parties and is not used for commercial profiling without your consent.
Licensed & Legal
SSL 256-bit
PDPA 2010
24/7 Support
Data Not Sold
You're in Full Control

Play at 1112 with Privacy Assured

Your personal data is protected with 256-bit SSL encryption and is never sold to third parties. Register for free in 2 minutes, deposit via Touch 'n Go or DuitNow, and enjoy over 1,000 games with complete peace of mind.

Register Free Now Log In

Licensed & Secure  |  SSL 256-bit  |  Data Not Sold  |  21 years and above only

Bahasa Melayu